Sales Support Coordinator (Temporary)
Washington, DC
Contracted
Mid Level
About the Role
We're looking for a highly organized and detail-oriented Sales Support Coordinator to join our team on a temporary full-time basis. In this role, you'll support our sales and account management teams by preparing, reviewing, and delivering accurate client quotations while ensuring an outstanding customer experience.
This is an excellent opportunity for someone who enjoys administrative support, working with technology, and collaborating with multiple teams in a fast-paced environment. Previous sales support or customer service experience is preferred but not required—we're willing to train the right candidate who is eager to learn.
What You'll Do
- Prepare, review, and send professional client quotations using QuoteWerks.
- Accurately enter and maintain customer and quote information in QuoteWerks and QuickBooks.
- Verify pricing, quantities, product descriptions, licensing details, and other quote information before delivery.
- Collaborate with technical staff and account managers to gather information needed for proposals and quotations.
- Follow up on outstanding quotes as directed by the sales team.
- Maintain organized electronic records of quotes, revisions, and customer communications.
- Respond professionally to client inquiries regarding quotations and order status.
- Provide administrative support throughout the sales process.
- Identify and resolve discrepancies before quotes are delivered to clients.
- Help ensure consistency in quote formatting, documentation, and internal processes.
- Perform other related duties as assigned.
Required Qualifications
- Excellent written and verbal communication skills.
- Strong attention to detail with a commitment to accuracy.
- Excellent organizational and time management skills.
- Ability to manage multiple priorities and meet deadlines.
- Proficiency with Microsoft Office, including Outlook, Excel, and Word.
- Strong customer service skills and a professional, positive attitude.
- Ability to work independently while collaborating effectively with internal teams.
- Comfortable learning new software and business processes.
Preferred Qualifications
- Experience in sales support, administration, customer service, or inside sales.
- Experience using QuoteWerks.
- Experience using QuickBooks.
- Familiarity with managed IT services, technology products, or software licensing.
- Experience working in a fast-paced office environment.
What We're Looking For
The ideal candidate is:
- Detail-oriented and dependable.
- A strong problem solver with critical thinking skills.
- Positive, adaptable, and eager to learn.
- Highly organized with excellent time management abilities.
- Professional in handling confidential and sensitive information.
- Comfortable communicating with both clients and technical teams.
- Self-motivated with a strong sense of accountability.
Physical Requirements
- Prolonged periods of sitting and computer use.
- Ability to occasionally lift up to 20 pounds.
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